Quality

The glazes are anti-toxic, as they do not present harmful substances such as cadmium, lead or any other harmful metals.

The products of Faria & Bento are certified 100% by the authorities of the American FOOD AND DRUG ADMINISTRATION (FDA).

Every article is jasperware is microwave-proof, dishwasher-safe and oven safe. We advise however to avoid excessive thermal chock when using the pieces in the traditional oven. We do not recommend the use of our ware in direct flame.

Based on ceramic materials consisting in large degree of components manually assembled by skilled artisans, it is important to adhere to some simple precautions and maintenance rules to insure the durability of each product. We recommend that you:

Avoid thermal shock - After product's removal from the refrigerator or from freezer, it is particularly advisable to bring product to room temperature prior to its placement into oven

Never use on direct or indirect flame.

Be careful, especially on mat surfaces, with the quality of the cutlery, once low quality stainless steel creates metal marks.

As is characteristic of all ceramic products after prolonged years of usage a "relaxing effect" of the glaze may become evident. The correct application of our recommended usage however will retard the occurrence of this phenomenon for a long period of time.

All pieces are glazed and entirely hand-decorated - any slight difference of colour or decor, which may be, visible is a fine quality and not considered a defect.

Each object is an exclusive in itself, an individual creation developed by craftsmen who pass on the antique heritage of ceramic art from generation to generation.

Quality policy

Envisioning the pollution prevention and the commitment towards continuous improvement of its products, processes and services to provide total satisfaction to its customers, Faria & Bento has established a quality and environment management system according to the ISO 9001 and 14001 international standards.

As such, Faria & Bento is committed to:- To plan and operate its activities according to the regulations it is obliged to follow;- To minimize the adverse environmental impacts, the treatment or final deposition of the residues in a safe and responsible manner;- To train its workforce towards action which reinforce this policy;
This is achieved through:- Facilitation of the dialogue between the Human resources and stakeholders of the firm;- Training the workforce for environmental aspects and impacts derived from each job;- Using inputs based on the cleanest technologies, as much as possible;- Sorting all industrial and domestic residues, reducing them continuously;- Minimizing noise emitions to the environment;- Reducing the energy consumption as much as possible;- Pre-emptive maintenance of the machinery;

- Organizing and cleaning systematically all work places;